My dive shop actually comes out and helps me bring my tanks in and I’ve never had to fill out any service tickets but then again he’s been in business for over 20 years so that says something in itself.
A thing my dive shop does which is great is if you rent a tank for the weekend and you can’t get it back in on the Monday following the weekend, he don’t charge you for any additional days. Also if you rent two tanks and only use on, he usually lets you keep the other until you use it unless he’s got classes coming up and needs it back ASAP.