#3720
tstormdiver - 3/20/2015 9:23 PM
When a student or customer comes into our shop looking for equipment, first thing I will ask them, is what their goals are. From there I will give them multiple options. I will give the the good, the bad & the ugly about whatever they are looking for & comparisons to other items in the shop (we have a huge inventory). I try to match their goals & their budget. If they need to get a piece or 2 at a time, that is fine, I don’t make them feel bad or anything. We all have budgets we must adhere to,.. I simply try to treat the customer as I would like to be treated, if I were shopping myself (I don’t like pushy). Yes, it may cost me a sale, because I am not pushy enough, but I try to help the best I can.