#1286
|
Greg,
Being a Dive Shop Owner we do service all equipment no matter where the customer bought their equipment. We also accept equipment mailed to us for repair. The turn around time is between 2-3 weeks from receipt, most of the time less. That is our stores policy but I do not know what other dive shops policies are.
However, we prefer if they buy the equipment at our shop. The advantage of buying it with us is that we will put all their equipment together for them and make sure if they need a fine tune that will be done at no charge. We want the customer to be happy with their purchase because when they are a happy customer they will let their friends know.
What we do not like is someone spending 3 hours of our time going over all the equipment they want to buy online because they can save themselves $20 and then coming into the store and asking us to put the equipment together for them for free because they bought a scuba tank from us. We will gladly put that equipment together for a fee not for free and I can tell you that they will pay more than $20 for that service.
Everybody needs to remember that manufacturers set up minimum advertised pricing for online sales. Every legitimate dealer knows what pricing they need to adhere to and they do. If a dealer is selling something for less then this price, the buyer does not have a manufacturers warranty.
Also, if you are willing to buy used equipment then dive shops also have it for sale. Just ask!
Remember, every dive shop can provide you with an invaluable amount of knowledge about the equipment you will buy that you may not receive online. Also, we at our store always stand behind the products we sell. Our always strive to make our customers the HAPPIEST that they can be.
If anyone would like to contact me send me an e-mail at scubau [ at ] rescueteam.com
Thanks
|