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#328
Why is my picture not showing up?
Spearo - 9/09/2008 7:51 PM
Category: Web Site Help
Replies: 8

Now, I know is in there but it’s not on my posts. Hello Greg!
#622
Matt65 - 9/10/2008 2:32 AM
I see your photo on your posts just fine.
#328
Subscribed
Spearo - 9/10/2008 7:33 AM
Thank you Matt65. It was not showing at my end last time I looked but I can deal with.
#51878
Greg - 9/10/2008 9:47 AM


This issue accounts for nearly 25% of the support emails I receive :) It’s caused by web browsers. Certain web browsers, or your browser settings, or a proxy server may store images from the websites you visit in order to speed up your browsing experience. When you change your profile photo on divebuddy...the name of the file on our web server doesn’t change so some web browsers don’t bother to reload the new image. In order to see the new image, you must force your web browser to reload the image by deleting all temporary internet files (or internet cache as it’s sometimes called).


Or you can just wait a few days and your browser may decide to reload a new image for you. But understand that we are doing everything we need to on our end to change your profile photo. I hope this forum is looked at by others before they send me a message complaining about their profile photo not updating :)
#328
Subscribed
Spearo - 9/10/2008 11:08 AM


Greg,


This may turn out to be harder than lifting the Titanic, anyway, like they say in your part of the world..gracias!
#115
coralreefpainter - 9/10/2008 7:01 PM


Hi, folks, I’m in the middle of joining, and just want to see if my just-uploaded pic appears.


 


Again, Hi!
#115
coralreefpainter - 9/10/2008 7:04 PM
Nope, well gosh. And looks like my handle is too long, too. Missing the ’r’. 
#115
coralreefpainter - 9/10/2008 7:39 PM
Let’s see if this works. I looked around and found something about a default profile photo.
#115
coralreefpainter - 9/11/2008 12:59 PM
Hey! It just takes some time, OK.