#51828
Greg - 9/10/2008 9:47 AM


This issue accounts for nearly 25% of the support emails I receive :) It’s caused by web browsers. Certain web browsers, or your browser settings, or a proxy server may store images from the websites you visit in order to speed up your browsing experience. When you change your profile photo on divebuddy...the name of the file on our web server doesn’t change so some web browsers don’t bother to reload the new image. In order to see the new image, you must force your web browser to reload the image by deleting all temporary internet files (or internet cache as it’s sometimes called).


Or you can just wait a few days and your browser may decide to reload a new image for you. But understand that we are doing everything we need to on our end to change your profile photo. I hope this forum is looked at by others before they send me a message complaining about their profile photo not updating :)