Really interesting observation Aikidiver - I had not even considered the 80/20 approach as being an opportunity of passing liability in the unfortunate incident of an accident, but actually from a legal tactical point of view it makes a lot of sense to me. I have no idea if that was part of the SSI motivation for establishing this approach, but I can see how it cracks open the door just enough to pass reasonable scrutiny and fault elsewhere. Potentially smart and slightly devious as many lawyers can be. (Correct, I am not a lawyer. :))
Regarding the sales tactics angles, I have felt similar pressures from PADI dive shops as well. It has left me pretty pissed off on at least one occasion. The sale by guilt or pressure to buy here now. Although the misfitting diver practice that Aikidiver cites is certainly unethical and unprofessional, I don’t think you can assign that as much to the certification agency. Generally this is the LDS trying to stay in business and profitable. Some like in any business just try to do it the wrong way. Let’s do our best to avoid them and talk with our wallets. Loydavill, you seem to be trying to do it the right way and building loyalty as a service and product business. Good luck!