I called a resort on Little Cayman and asked about the summer months of July and Aug 2010. One person for an oceanveiw room.
DBL is $2100.00...single supplement was $3100.00.
There is absolutely no reason for that. Your labour costs are going to be the same regardless, since you don’t pay by the hour.
Someone needs to share with these geniuses that their business requires that they put people in the rooms in order to make money for the entire resort.
The cooks, cleaning people still have to show up everyday; the dive shop still must open. So get as many people in there as possible and make some dough.
Also....The same old crying story..."You have to see it from our position, We have to cover ourselves...etc. etc, etc...
No other industry in the world is always taking something from you while asking you to understand that they have to make a profit.
No this is not correct.. No one has the right to ask or demand that they make a profit, you have the right to work. profit comes with an exceptionally good product, great customer service, hard work, and good business practices.
Also taking people’s money and not able to deliver on the product. or service.
Charter boats but liveaboards especially.
You can book a trip a year in advance, if they don’t have enough people they can and will cancel the trip w/o prior notification.
(Liveaboards in the British Virgin Islands, & Belize are notorious for this sort of stuff)
Sometimes they won’t tell you until the very day you’re due to sail.
And again there is no refund of your money...they will TRY to transfer your trip to another week.
And that week could be canceled as well. When I book a trip a year in advance, I’m expecting to go that week w/o fail.
I paid good money for this trip. I’ve waited with great anticipation for this trip. I’ve purchased airfare and other incidentals for this trip.
So, you better deliver and if you can’t the sky had better be falling. You accepted my money and I gave it in good faith.
No, what your going to hear is this excuse, " We don’t have enough guests to make it profitable for our company so we can’t afford to sail this week." Maybe you can ask some of your friends?
Now you want me to sell bookings for you too? What are these people smoking? I paid for the trip and now they want me to sell it for them as well.
How did these practices get started and why haven’t divers (smart, intelligent, business minded people) put an end to this madness long ago?
I know of one liveaboard company that’s runs out of Ft Lauderdale, Fl that sold Nitrox to its customers for almost two years in a row.
Mind you they sold Nitrox to their customers knowing full well they could not produce Nitrox onboard.
The compressor was broken and needed a very rare part which they couldn’t get in order to repair it.
So when you came aboard, the Captain would make an announcement. Hey how many of you purchased NITROX?
Hey we’ll try to get it up and running this week, but our compressors aren’t working.
They then suggest that you use the money for something else.
Crew Tips or purchasing some stupid products like tee shirts. $195.00 worth of shirts or cups? Are you kidding me? Then you come to find out that the tips were never transferred to the crew members from the office.
It was a real scam.
TWO YEARS they did this and got away with it. I read a report on another board last week that they are up to their old tricks and they’re doing it again.
Okay well there’s my rant and I feel much better now.
Thank you for asking.