Join DiveBuddy.com

Meet new scuba divers, maintain a virtual dive log, participate in our forum, share underwater photos, research dive sites and more. Members login here.

#274
issues uploading photos
Sharon1221 - 5/06/2013 12:43 PM
Category: Web Site Help
Replies: 10

I keep getting error messages when I try to upload photos.
#51828
Subscribed
Greg - 5/06/2013 1:05 PM
What is the error message?
#274
Subscribed
Sharon1221 - 5/06/2013 1:58 PM
error. general error. please try again.

the three paper clips show. the file names show. and the tiny yellow triangle things show.

I had the same issue a couple of months ago. Then, one day I tried to upload and things worked just great.

Thank you.
#623
IslandScuba - 5/06/2013 2:57 PM
Try changing the picture size,more smaller.
#51828
Subscribed
Greg - 5/06/2013 4:44 PM
Yeah, could be they are too large. Try making them smaller. I reduce the width to 900px once uploaded so shrink to that size first and it should work fine.
#274
Subscribed
Sharon1221 - 5/07/2013 12:09 PM
Thanks, folks. Now, my stupid question of the day - how do I reduce the file size?
#51828
Subscribed
Greg - 5/08/2013 4:13 PM
You can also use Paint, a free image utility that comes with every Microsoft Windows operating system. It’s under Start > Programs > Accessories. OR, you can usually just right click on an image and choose Edit. That usually opens your default image editor. In the image editing program (whether it’s Paint or another one), you want to find the Image Shrink or Resize option. Make sure to keep the aspect ratio the same when reducing the size so the picture doesn’t look distorted.
#274
Subscribed
Sharon1221 - 5/08/2013 4:17 PM
Thank you so much for the info.
#37
Subscribed
Rodger - 5/12/2013 8:01 AM
Hi,


I’m having the same issue as Sharon1221. My photo for my profile pic is only 465kb so not sure what the issue could be. I keep getting the "error. general error. please try again" message.


Not sure what else I can try!?
#51828
Subscribed
Greg - 5/12/2013 3:14 PM
It could also be that my web server or your internet connection was slow. Please try again. If it continues, let me know what browser and version you are using.